Terms and Conditions of Sale
Last updated: March 11, 2025
This document regulates the conditions of sale of the products offered on the site https://romilab.it , owned by:
ROMILAB BY CIANFRONE ROMINA
VAT: 06253550658
Registered office: Via Filippo Patella n.23, 84043 - Agropoli (SA)
1. Object
These Terms and Conditions govern the purchase of products available on the site, made by end consumers residing in Italy or abroad. Sending the order implies full acceptance of these conditions.
2. Products
All products for sale are described and presented on the site with the utmost accuracy. However, there may be slight variations in color or detail due to the display on the screen.
3. Prices and payments
All prices are expressed in Euro and include VAT.
Payment can be made using the methods available at the time of purchase (e.g. credit card, PayPal, bank transfer, etc.).
4. Shipping and delivery
The goods are shipped to the address indicated by the customer at the time of ordering. Delivery times may vary based on product availability and destination.
5. Right of withdrawal (14 days)
Pursuant to art. 52 et seq. of the Consumer Code, the customer has the right to withdraw from the contract within 14 days of receiving the products, without having to provide a reason .
To exercise the right of withdrawal, the customer must send written communication via email to: info@romilab.it within the deadline indicated above.
The right of withdrawal is subject to the following conditions:
- The product must be intact, unused, unwashed and returned in its original packaging;
- Return shipping costs are the responsibility of the customer;
- Once the goods have been received and their integrity has been verified, ROMILAB will refund within 14 days.
6. Exclusion of withdrawal for custom-made items
It is not possible to exercise the right of withdrawal for items made to measure or personalized at the customer's request , pursuant to art. 59 of the Consumer Code.
7. Replacement of products
No exchanges are made for custom-made items. For standard products, any exchanges must be requested within 14 days of delivery, under the same conditions as for withdrawal.
8. Responsibility
ROMILAB is not responsible for any delays or failure to deliver attributable to the courier or to causes of force majeure. In the event of manufacturing defects, the customer has the right to replacement or refund, as provided for by Legislative Decree 206/2005.
9. Applicable law and competent court
These conditions are governed by Italian law.
For any dispute, the competent court is that of the place of residence of the consumer (if located in Italy) or, alternatively, the court of Salerno.
10. Contacts
For any assistance or information request, the customer can contact:
ROMILAB BY CIANFRONE ROMINA
Email: info@romilab.it
Address: Via Filippo Patella n.23, 84043 Agropoli (SA)